RETURN & EXCHANGE POLICY

At Silver Collection by MA, we strive to provide the highest quality products and ensure customer satisfaction. We understand that sometimes a product may not meet your expectations, and we are here to assist you with any concerns you may have.

Returns:

Unfortunately, we are unable to accept returns for any purchased jewelry items. Due to the nature of our products, we cannot offer refunds or exchanges. We apologize for any inconvenience this may cause.

Exchanges:

If you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving your order. We will gladly assist you in resolving the issue. Please provide detailed information and photographs of the damaged or defective item to expedite the process.

Customer Support:

If you have any questions or concerns about your purchase, our dedicated customer support team is here to assist you. Please reach out to us using the contact information provided below:

Phone Number: +923310460798

Email: abdullahfaraz20093nov@gmail.com

Our team will respond to your inquiries as soon as possible and provide you with the necessary guidance.

Handling and Care:

We recommend handling our jewelry pieces with care to ensure their longevity. Avoid exposing them to harsh chemicals, extreme temperatures, or excessive force. Regularly clean your jewelry using a soft cloth to maintain its shine and beauty.

Feedback and Suggestions:

We value your feedback and suggestions as they help us improve our products and services. If you have any comments or ideas, please share them with us. Your input is greatly appreciated.

Thank you for choosing Silver Collection by MA. We are committed to providing you with a memorable shopping experience and ensuring your satisfaction with our exquisite jewelry pieces.