SHIPPING POLICY
Delivery Information
Domestic Delivery:
Delivery Time: After dispatch, delivery takes 2 to 4 working days in major cities of Pakistan. Remote areas may take longer.
Contact: Ensure you are available on the provided contact number for our team to reach you.
Order Confirmation: Timely delivery depends on the availability of items and order confirmation.
Sale Periods: During sales, processing and delivery may take longer.
Note: To avoid unsafe delivery, have your orders delivered to your address. Silvercollectionbyma.com is not liable for any loss or damage if delivered to a self-pickup point, such as a courier office.
International Delivery:
Dispatch Time: International orders are dispatched within 5 to 7 working days after order confirmation.
Delivery Time: This varies based on the destination.
Order Cancellation: No refunds if the order is canceled once "in process."
Charges: Customers bear shipment and customs charges if they refuse delivery.
Sale Periods: Delivery times can be longer during sales.
Cancellation Policy
Prepaid Orders: Contact us within 12 hours of order placement to cancel.
Processing: Orders "in process" cannot be canceled or refunded.
Payment by Card
Security: We aim for a safe shopping experience. Sometimes, payment verification or source confirmation might be needed, requested via call or email as per bank instructions.
Right to Cancel: Silvercollectionbyma.com reserves the right to cancel orders if payment is declined by your bank.
Delivery Charges
Domestic: Flat Rs. 350 shipping charge within Pakistan.
International: Charges vary by country, city, state, and locality. Calculate estimated delivery charges at checkout (taxes & duties not included).
Taxes & Duties: International orders may incur taxes & duties, which are the customer's responsibility. These will be collected at delivery by the courier.
Track Your Order
Tracking Info: Once dispatched, you’ll receive an email/SMS with your tracking number.
Courier Tracking: Track your order on the courier's website provided in your email.
Domestic Delivery:
Delivery Time: After dispatch, delivery takes 2 to 4 working days in major cities of Pakistan. Remote areas may take longer.
Contact: Ensure you are available on the provided contact number for our team to reach you.
Order Confirmation: Timely delivery depends on the availability of items and order confirmation.
Sale Periods: During sales, processing and delivery may take longer.
Note: To avoid unsafe delivery, have your orders delivered to your address. Silvercollectionbyma.com is not liable for any loss or damage if delivered to a self-pickup point, such as a courier office.
International Delivery:
Dispatch Time: International orders are dispatched within 5 to 7 working days after order confirmation.
Delivery Time: This varies based on the destination.
Order Cancellation: No refunds if the order is canceled once "in process."
Charges: Customers bear shipment and customs charges if they refuse delivery.
Sale Periods: Delivery times can be longer during sales.
Cancellation Policy
Prepaid Orders: Contact us within 12 hours of order placement to cancel.
Processing: Orders "in process" cannot be canceled or refunded.
Payment by Card
Security: We aim for a safe shopping experience. Sometimes, payment verification or source confirmation might be needed, requested via call or email as per bank instructions.
Right to Cancel: Silvercollectionbyma.com reserves the right to cancel orders if payment is declined by your bank.
Delivery Charges
Domestic: Flat Rs. 350 shipping charge within Pakistan.
International: Charges vary by country, city, state, and locality. Calculate estimated delivery charges at checkout (taxes & duties not included).
Taxes & Duties: International orders may incur taxes & duties, which are the customer's responsibility. These will be collected at delivery by the courier.
Track Your Order
Tracking Info: Once dispatched, you’ll receive an email/SMS with your tracking number.
Courier Tracking: Track your order on the courier's website provided in your email.